In a world as connected as ours, it’s easy to take good communication for granted. From watching your Uber approach on the app to tracking a shipment from Amazon, we’ve come to expect real-time updates on the products and services we buy.
But good communication is no accident, and there’s a reason successful companies like Uber and Amazon invest in the digital infrastructure necessary to keep their customers informed. Communicating updates with your customers builds trust, demonstrates your reliability, and helps you stand out from other contractors.
The good news is that digital tools like SnapCount provide you with an effective way to share updates without becoming overwhelmed. Here are some reasons you should consider digital communication for sharing lighting project status updates with your customers.